Top 5 dislikes
ENIGMATIC We hate it when we don’t understand the boss. We want to know where we stand and what the rules are. We hate it when leader is inconsistent, or plays head games. (Yep, my boss Jim was like that.)
THREATENING We don’t like the sword of Damocles over our head. We don’t like to see co-workers in that position either. Scapegoating, the art of torturing a subordinate for the sins of all, is a big no-no. It’s entertaining to a point, but no one wants to be the next line for humiliation. We expect our leaders to be able to discipline their passions and keep control of their emotions.
HYPOCRITICAL If you are an evil person, please let us know. We will be able to tell soon enough if you are self-serving. But please don’t say one thing and do another. It’s very confusing and gives virtue a bad name.
PEDANTIC Attention to detail is one thing, but let us do our jobs. When you are down in the hold rearranging the baggage, it makes us very nervous about who is steering the ship.
WASTING OUR TIME We understand the need for meetings. Hey, you are the boss. But we have a job to do here.
Top 5 Likes
COURAGE We love it when you take risks. We will feed off your confidence, and make you a legend. But we also want to see that 3 o clock in the morning courage, the courage to keep fighting when the whole thing seems to be coming down around our ears. We love fighters.
OPENNESS Let’s communicate. We can tell whether you want the real answers to your questions, or you are just showing off. How much noise you can handle. Challenging the prevailing wisdom always is. Openness means making yourself a temporary equal once in a while and listening for the information that only the lower ranks can give you. (I think I do it at times)
DRIVE TO WIN Sure, we all have different levels of commitment but at heart we all want to be winners. Set clear goals for us. We will block, carry the ball, or whatever but we want to know what the goal is. We want to see you committed to victory, however you define it.
FAIRNESS We know life is tough. Not everybody is going to make it. But we want to feel like we all have an equal chance to succeed. Mentorship is one thing, cronyism is another. Just be fair.
TRUST At the end of the day, we want your trust. If you give us the benefit of doubt, we will live up to your highest expectations. The greatest gift you can give us is your trust. If you can’t give it at least let us earn it.
(By Mark Bender)